Refund policy

Refund Policy

Due to the nature of Kiive Audio's (non-tangible digital goods) products, it is not possible to “return a product”. We therefore DO NOT offer refunds or exchange after purchase.

Promotional offers are valid for a limited time only. All promotional, discounted, and pre-order sales are final. Offers are not retroactive and apply only to the products specified. Kiive Audio reserves the right to stop any offers at any time.

If you are having any issues with our product(s), a file installation, or have any questions, please contact support via email at support@kiiveaudio.com